Tekno Box - Cameras & Gadget

Shipping/ Delivery/ Fulfillment

1. Order Processing

1.1 Upon successful placement of an order, customers will receive an order confirmation through the email address provided during checkout.

1.2 Orders are subject to payment verification and product availability. We reserve the right to cancel or decline any order that fails to meet our payment verification requirements or contains incomplete or inaccurate information.

1.3 Orders are typically processed within one (1) to three (3) business days, excluding weekends and holidays. Processing times may be extended during promotional periods, peak seasons, or due to circumstances beyond our reasonable control.

2. Payment Verification

2.1 To protect both our customers and our business from fraudulent transactions, certain orders may require additional verification before shipment.

2.2 Customers paying through bank transfer, online banking, or other manual payment methods may be requested to submit proof of payment. Failure to provide the required documents within the specified period may result in order cancellation.

3. Shipping Address Requirements

3.1 Customers are responsible for providing complete, accurate, and up-to-date shipping information.

3.2 Delivery addresses must clearly indicate the house number, street, barangay, city, province, and contact details of the recipient. Orders containing incomplete, inaccurate, or unverifiable shipping information may be delayed, placed on hold, or cancelled.

3.3 We shall not be responsible for delays, losses, or failed deliveries resulting from incorrect information provided by the customer.

4. Delivery of Products

4.1 Delivery of products shall be made to the shipping address specified by the customer during checkout.

4.2 Shipping charges shall be calculated and displayed during the checkout process and shall form part of the total order amount.

4.3 Delivery times provided on our website are estimates only and should not be considered guaranteed delivery dates. Delivery schedules may vary depending on the destination, courier operations, weather conditions, public holidays, and other factors beyond our control.

4.4 While we will make every reasonable effort to ensure timely delivery, we shall not be held liable for any delay caused by courier services, or other circumstances beyond our reasonable control.

5. Order Tracking

5.1 Once an order has been dispatched, a shipment confirmation and tracking information will be provided through email or other available communication channels.

5.2 Customers may use the provided tracking number to monitor the status of their shipment through the courier's tracking platform.

6. Contact Us

6.1 For concerns regarding shipping, delivery, order tracking, or fulfillment, please feel free to contact us using the details below:

6.2 We are committed to assisting our customers and will make reasonable efforts to respond to inquiries in a timely manner.